Privacy Policy

Andrea Bowers Home Organising

Andrea Bowers Home Organising is committed to protecting and respecting your privacy.

This Privacy Policy explains how your personal information is collected, used and stored when you contact or work with Andrea Bowers Home Organising.

Information Collected

Personal information may include:

  • Name

  • Address

  • Telephone number

  • Email address

  • Information relating to your enquiry or organising requirements

Information may be collected when:

  • completing a contact form

  • making an enquiry

  • booking services

  • communicating by email, telephone or social media

How Your Information Is Used

Your information is used only for purposes connected with providing home organising services, including:

  • responding to enquiries

  • arranging consultations and bookings

  • communicating about appointments

  • providing organising services

  • maintaining business records

  • ensuring the personal safety and welfare of Andrea Bowers Home Organising when attending client appointments

For personal safety and welfare purposes, limited information about client appointments, such as the appointment location, date and time, may be shared with a trusted family member.

Your information will never be sold or shared with third parties for marketing purposes.

Confidentiality

Andrea Bowers Home Organising understands that inviting someone into your home is personal. All client information is treated with discretion and confidentiality.

Data Storage

Personal information is stored securely and only retained for as long as necessary to fulfil the purpose for which it was collected and to meet any legal, accounting, insurance or regulatory requirements.

Reasonable steps are taken to protect your information from unauthorised access, loss or misuse.

Before & After Photographs

Photographs may occasionally be taken during the in-home consultation or organising sessions to assist with planning, organisation and space assessment.

Before and after photographs may also be used for business, marketing or portfolio purposes, but only with the client’s prior permission and consent.

Every effort will be made to ensure personal or identifying information is not visible within any images shared. Clients are under no obligation to agree to photographs being used publicly.

Your Rights

Under UK data protection law, you have the right to:

  • request access to your personal data

  • request correction of inaccurate information

  • request deletion of your data where appropriate

  • object to certain types of processing

  • request that processing of your personal data be restricted in certain circumstances

  • withdraw consent for communication at any time

Complaints

If you have any concerns about how your personal information has been handled, please contact Andrea Bowers Home Organising in the first instance using the contact details below.

Any concerns will be investigated and responded to as promptly as possible.

If you remain dissatisfied, you have the right to make a complaint to the Information Commissioner's Office (ICO).

Further information can be found at www.ico.org.uk.

Cookies & Website Data

This website may use cookies and analytics tools provided by Squarespace to help improve website performance, functionality and user experience.

Cookies are small files stored on your device that help websites operate effectively and provide information about how visitors use the site.

You can manage or disable cookies through your browser settings, although some website features may not function as intended if cookies are disabled.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Andrea Bowers Home Organising
hello@andreabowershomeorganising.co.uk
07956 926498

ICO Registration

Andrea Bowers Home Organising is registered with the Information Commissioner’s Office (ICO).

ICO Registration Number: 00013565075